SERVICE STRATEGY
At CASCO, we pride ourselves on the level of service we provide to all of our clients. We have established a very specific protocol to ensure that our clients are delighted with their results. We describe our service strategy with the acronym, ICE.
I - Interview and Inspection
Interviewing the customer/homeowner to learn exactly what the issues are, is key in identifying and targeting the pest problem. A thorough inspection follows up any unasked or overseen problems.
C - Communicate and Control
Communication with the customer will help in the creation of a unique treatment specified for the customer's needs. By using Integrated Pest Control and staying in touch with the industry's most advanced and user friendly technology and products, CASCO quickly controls the issue.
E - Expectations and Education
Educating the customer as to what was done, what to expect after a treatment, why the problem was there, and what the customer can do themselves to prevent the issue from reoccurring. CASCO believes that it has the smartest customers in the industry.